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WHO WE ARE

We are

Insurance Brokers Australia is a member broker of Steadfast Group Limited. Our ‘Steadfast’ Broker experience is backed by the strength you need, providing the extra ‘Steadfast’ covers not available from a direct insurer.Minimising your exposure to asset and liability loss helps us to be a true business partner in your future business success. Insurance Brokers Australia adheres to the Insurance Brokers Code of Practice, please follow the link for more information, please follow the link for more information.

WHAT WE OFFER YOU?

Our expertise

We are experts in our field. We make it our business to know your business. It is by having access to a robust and thorough insurance and risk management service that our clients feel confident that they have the right kind and level of insurance in place, that they can depend on through out the year.

Our duty to you

We work for you, not the insurer. It is our duty of care to represent your best interests at all times.

Our care

Understanding your day to day activities and the range of issues you face means our products and services will be tailored to your needs. We will ensure that you have the insurance solution in place to properly protect your business. Furthermore, we are advocates for our clients and will defend our clients entitlements.

HOW WE WORK?

We are

At Insurance Brokers Australia, We lead the market in business insurance program design and hold ourselves to a higher standard. This means we act on our core principles to constantly innovate in an ever changing global market to establish new covers, high rating insurers and the most sustainable solutions. These ‘Solutions’ have revolutionised our business insurance programs and improved the experience of all clients.

NEWS & ARTICLES

As one of Australia’s leading insurance figures, Dr Allan Manning has witnessed countless times the devastating impact serious everyday incidents can have upon small busineAs one of Australia’s leading insurance figures, Dr Allan Manning has witnessed countless times the devastating impact serious everyday incidents can have upon small businesses and individuals.sses and individuals.

Although bushfire season is here, this risk is only one of a host of different sources of fire. Arson is often the cause of fire and poor maintenance standards are another serious fire risk for businesses. For instance, damaged or old electrical cabling is all too often the cause of a fire, especially in older buildings. Another problem, says Michael White, Steadfast’s broker technical manager, is incorrect storage of flammable materials. “Too often, fires are caused when flammable materials are not safely stored, or they are stored with non-flammable materials. Expanded polystyrene or EPS is an especially serious fire risk,” he explains, adding “that’s a very common issue that comes up in commercial buildings, particularly in food processing industries.” These panels are commonly used in areas that are refrigerated such as cool rooms. While refrigerators are not typically flammable, if a fire does occur in a cool room, EPS panels help the fire to spread. And they are very hard to extinguish once they are alight. Poorly maintained fire protection systems are also often found to be the cause of a fire. This was the case in Melbourne’s Neo200 building. The building experienced a significant fire in February 2019 that was started by a smouldering cigarette.

Subsequently, many issues have been uncovered in its fire protection system. A report has found fire alarms did not work, and there were not enough fire-rated doors. Additionally, a flat battery was found inside the building’s fire indicator panel. Worse, the owner’s corporation had spent $30,000 a year on fire reports and issues related to the building’s fire safety had been raised and ignored at council level. After the fire, the residents had to be evacuated for 11 days. While the building did have a small amount of combustible cladding, this was not involved in the fire, which damaged six units. “The lesson from this fire is the importance of maintaining a building’s fire protection system. The system must be regularly checked. It’s not enough to examine fire protection systems sporadically,” says White. “There must be documented procedures and systems in place for managing the fire protection system,” he adds.

Insurance policies respond in different ways when a fire occurs. If the fire is a result of arson and the building owner is found to have started the fire, the policy usually won’t pay out. But if arson is the result of a third party the policy is likely to respond. It’s also important to understand whether the sum insured under the policy is adequate. In the event of a fire, policies typically cover reinstatement or replacement, but they won’t cover the building’s entire value. “Inadequate insurance cover is often a problem in the event of fire damage,” White explains. It’s also important to have the right level of business interruption cover so that if there is a fire, the risk of the business failing because it can’t operate is reduced.

To help ensure the claims process is as smooth as possible, ensure records of the fire protection system are properly maintained because insurers will require evidence of this. “The more information you can present at an earlier stage, the better off you will be. Polices can also cover claims’ preparation, which is the cost of retaining an expert to prepare the claim. It’s important to make use of this feature to give you the best chance of the claim being paid,” he adds.

Important note – the information provided here is general advice only and has been prepared without taking in account your objectives, financial situation or needs. Insurance Brokers Australia Pty Ltd – ABN: 58123301806 – AFS License : 309265

Important disclaimer – Insurance Brokers Australia Pty Ltd – ABN: 58123301806 – AFS License : 309265, its subsidiaries and its associates. The views expressed are those of the author only and do not necessarily reflect those of Insurance Brokers Australia Pty Ltd. This magazine provides information rather than financial product or other advice. The content of this magazine, including any information contained on it, has been prepared without taking into account your objectives, financial situation or needs. You should consider the appropriateness of the information, taking these matters into account, before you act on any information. In particular, you should review the product disclosure statement for any product that the information relates to it before acquiring the product. Information is current as at the date articles are written as specified within them but is subject to change. Insurance Brokers Australia Pty Ltd, its subsidiaries and its associates make no representation as to the accuracy or completeness of the information. Various third parties, including Know Risk, have contributed to the production of this content. All information is subject to copyright and may not be reproduced without the prior written consent of Insurance Brokers Australia Pty Ltd.

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